Netherlands – Changes of delivery procedures

19 mars, 2020

The designated operator of the Netherlands, PostNL, asks us to inform other Union member countries and their designated operators that, in accordance with the measures taken to minimize the spread of the coronavirus (COVID-19) and the guidelines issued by the government of the Netherlands, all letter-post, parcel-post and EMS items requiring signature on delivery will no longer be signed at the moment of handover to the recipient, for health, safety and security reasons. For these items, the postman/woman will ask the recipient for the last three digits of the recipient’s ID reference number, and this information will be entered by the postman/woman in the signature field on their handheld device. This temporary measure will be effective from today (Monday, 16 March 2020) until further notice.

PostNL thanks all Union member countries and their designated operators for their understanding. It will update them via EmIS once the situation has returned to normal.